Step1
Visit your virus-scan software manufacturer's Web site and install any virus updates that are available. Then run the software. The software may not be able to delete the virus, but it may be able to identify it.
Step2
Search the Web for information regarding your specific virus by typing the name of the virus or its associated file into a search engine followed by the word "virus." For example, "Melissa virus," "BubbleBoy virus," etc.
Step3
Download and install any patches or other programs that will help you eliminate the virus. Or follow any instructions you find on deleting the virus manually.
Step4
Run another virus scan to make sure the virus has been dealt with properly.
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